Privacy Policy

At bonvu, protecting your personal data is a top priority.

"Personal Data" means any information relating to an identified or identifiable individual, including but not limited to:

• Name, address, email address
• Phone number
• IP address
• Account details
• Payment and billing information

This Privacy Policy does not apply to third-party companies or websites that are not owned or controlled by bonvu.

By accessing or using our Website, you agree to this Privacy Policy.

If you do not agree, you must not use the Website.

bonvu reserves the right to update this Privacy Policy at any time.

Changes become effective upon publication on the Website. The latest version will always be indicated by the "Last Updated" date.

a) Non-Personal Data

When you visit our Website, we may automatically collect certain information, such as:

• Browser type and operating system
• Website usage data
• Referring URLs
• Pages visited

This is done via cookies, tracking technologies, and analytics tools. This data is generally anonymized and used to improve our services.

b) Personal Data

We collect Personal Data when you:

• Register for an account
• Use our services (e.g. shipping, storage, logistics)
• Contact us via email, chat, or support
• Complete transactions

We may also receive data from third-party providers (e.g. payment processors).

We use your data to:

• Provide and improve our services
• Process transactions and payments
• Manage shipments and notifications
• Provide customer support
• Send communications (where permitted)
• Comply with legal obligations

a) Non-Personal Data

May be shared without restriction (e.g. analytics).

b) Personal Data

We may share your data:

• With service providers (e.g. payment processors, logistics partners)
• To fulfill contractual obligations
• To comply with legal requirements
• In case of mergers or business transfers
• With your consent

All partners are contractually required to protect your data.

Your data may be transferred to countries outside your jurisdiction (e.g. the United States).

Where required, we ensure appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs)
• Compliance with applicable data protection laws

You can manage or disable cookies through your browser settings. Please note:

• Some features of the Website may not function properly without cookies
• Third-party providers may use their own tracking technologies

Depending on applicable law, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

To exercise your rights, please contact us.

We retain your data only as long as necessary for:

• The purposes described in this policy
• Legal and regulatory obligations

bonvu implements appropriate technical and organizational measures to protect your data.

You are responsible for keeping your login credentials secure and avoiding sharing sensitive information publicly.

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

Our Website may contain links to external websites. bonvu is not responsible for their privacy practices or content.

If you have any questions about this Privacy Policy, please contact us.

For users located in the European Economic Area (EEA):

Legal Basis for Processing

• Contract performance
• Legal obligations
• Legitimate interests
• Consent

Additional Rights

• Lodge a complaint with a supervisory authority
• Restrict processing
• Request data portability